荷物預かりフレデリック教会

(Translated by Google) It went very well. Simple and quick. (Original) Correu muito bem. Simples e rápido.

Great idea, but security needs strengthening. Great app and a smart idea for travellers needing luggage storage after hotel or Airbnb check-out. Booking was easy, the location was convenient and affordable, even for 7 cases. However, security and service let it down. The site was a souvenir shop with one distracted staff member, no receipt or app confirmation, and bags stored in a cluttered back room. The concept works, but the secure handover process needs improvement.

Very nice and welcoming lady. Very useful service on that day for us

(Translated by Google) First, you have to understand that you have to drop off your bag at one of the participating shops. To do this, you need to find the shop and the corresponding sticker. Once you did, dropping it off was straightforward. The (souvenir) shop seemed to be new to the business, as there wasn't a dedicated storage area for the bags; instead, they cleared space in the warehouse. Nevertheless, everyone was friendly and the process was easy. (Original) Erstmal muss man verstehen, dass man seine Tasche bei irgendeinem teilnehmenden Geschäft abgeben muss. Dafür muss man dieses finden und auch den dazugehörigen Aufkleber. Als es dann soweit war, war das Abgeben unproblematisch. Das (Souvenir-)Geschäft war wohl allerdings neu im Business, dass es keine speziellen Lagerplatz dafür gab, sondern ein Platz im Lager freigeräumt wurde. Trotzdem alle nett und unproblematisch.

Great service generally but for one of the locations in Copenhagen, the address is wrong. I’ve reported this to Radical Storage. The owners of the shop also know this but people keep arriving at the wrong place. A few steep steps down to the storage too.

It was ok...but address in the email is wrong! And...few stairs down to the entrance...with big suitcases not very accessible!