我被骗了。贵公司团队确认了一笔显然并不存在的预订,却仍从我账户中扣款。我需要贵公司立即对此展开调查并退还我的款项,因为我信任贵公司服务提供的预订确认信息。
I have been scammed. Your team confirmed a booking that apparently does not exist, yet payment was still taken from me. I need this investigated immediately and my money refunded, as I trusted the confirmation provided by your service.